008CMIFL7

Organizational Change and innovation in the institutions

The objective of this course is to highlight and focus on the latest trend and developments affecting the financial institutions. Currently all the reputable Banks and companies are creating an “innovation department” because there are tremendous processes and know-how that need to be developed and adapted in order to comply with the new technology and trends. The course will cover the new competitive environment, the e-banking, the digital banking, the innovation in the product and service offerings. Furthermore the course will tackle the Process Improvement organization and structure and how we can manage the process improvement using different models such as the “just do it”, the “Kaizen”, the “lean six-sigma” as well as other models. Finally the course will focus on the process improvement tools and techniques such as the process mapping, the force field analysis, the fishbone diagrams, the 5 whys, the brainstorming and the Pareto analysis.


Temps présentiel : 25 heures


Charge de travail étudiant : 10 heures


Méthode(s) d'évaluation : Examen final, Travaux pratiques contrôlés

Planification
JourPeriodeSalle
Mar 03/09/201916:30 - 17:45CSS-C-2-208
Mar 03/09/201918:00 - 19:15CSS-C-2-208
Mar 17/09/201916:30 - 17:45CSS-C-2-208
Mar 17/09/201918:00 - 19:15CSS-C-2-208
Mar 24/09/201916:30 - 17:45CSS-C-2-208
Mar 24/09/201918:00 - 19:15CSS-C-2-208
Mar 01/10/201916:30 - 17:45CSS-C-2-208
Mar 01/10/201918:00 - 19:15CSS-C-2-208
Mar 08/10/201916:30 - 17:45CSS-C-2-208
Mar 08/10/201918:00 - 19:15CSS-C-2-208
Mar 15/10/201916:30 - 17:45CSS-C-2-208
Mar 15/10/201918:00 - 19:15CSS-C-2-208
Mar 22/10/201916:30 - 17:45CSS-C-2-208
Mar 22/10/201918:00 - 19:15CSS-C-2-208
Mar 29/10/201916:30 - 17:45CSS-C-2-208
Mar 29/10/201918:00 - 19:15CSS-C-2-208
Mar 05/11/201916:30 - 17:45CSS-C-2-208
Mar 05/11/201918:00 - 19:15CSS-C-2-208
Mar 12/11/201916:30 - 17:45CSS-C-2-208
Mar 12/11/201918:00 - 19:15CSS-C-2-208
Mar 19/11/201916:30 - 17:45CSS-C-2-208
Mar 19/11/201918:00 - 19:15CSS-C-2-208
Mar 26/11/201916:30 - 17:45CSS-C-2-208
Mar 26/11/201918:00 - 19:15CSS-C-2-208
Mar 03/12/201916:30 - 17:45CSS-C-2-208
Mar 03/12/201918:00 - 19:15CSS-C-2-208
Mar 10/12/201916:30 - 17:45CSS-C-2-208
Mar 10/12/201918:00 - 19:15CSS-C-2-208
Mar 17/12/201916:30 - 17:45CSS-C-2-208
Mar 17/12/201918:00 - 19:15CSS-C-2-208
Ce cours est proposé dans les diplômes suivants
 Licence en gestion et management